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  • Wednesday, May 27, 2015 12:25 PM | PAAW Administrator (Administrator)

    >> Click to listen to this episode or go to http://tobtr.com/7581379

    • What if a staff member loses a laptop or it's stolen from the ambulance and it has all kinds of patient information stored on it? 
    • Do you have a HIPAA breach policy ready to go if needed? 
    • What should the breach notification include and how long do I have to inform the patient their personal information may have been compromised?
    • What if an ambulance employee takes a picture on their personal smartphone of an accident scene or patient to share with the hospital ER staff?
    • Individual patient health records are worth a lot of money on the black market.  How do you protect this information? 

    The May 12 Wisconsin EMS Live show discussed HIPAA laws, breach of HIPAA (patient) protected information, and use of social media by employees.

    Our guest attorney Scott LeBlanc with Godfrey & Kahn in Milwaukee covers these HIPAA topics and more.  >> Click to listen to this episode or go to http://tobtr.com/7581379

    Also meet new nationally featured writer and critical care paramedic from La Crosse Crystal Wallin.  Crystal's writings are also featured in her new blog, "Standby for Tones", on the PAAW website.  Read them by clicking here.

  • Wednesday, May 20, 2015 3:26 PM | PAAW Administrator (Administrator)
    The Department of Health Services (DHS) administers the State’s Medical Assistance program, which includes non-emergency medical transportation (NEMT) services (to include ambulance providers) for individuals with low and moderate incomes. From August 2013 through June 2014, Medical Transportation Management (MTM), Inc., a transportation broker with which DHS has contracted, provided 2.3 million trips to approximately 69,300 Medical Assistance recipients. The Legislative Audit Bureau analyzed concerns with the transportation provided by MTM, including no-shows and late arrivals, and made recommendations to improve NEMT services and enhance oversight by DHS.

    >> Non Emergency Medical Transportation (full report)

    >> Briefing sheet

  • Wednesday, May 20, 2015 2:50 PM | PAAW Administrator (Administrator)

    If you were ever in an accident, you'd expect the closest first responders would be the ones to help you. But that's not the case in certain parts of southern Wisconsin. There's an area where the wait time for an ambulance has jumped from five minutes to nearly 30 and it's all because of a state regulation.

    >> Click for more information and news video.

    Note:  The Professional Ambulance Association of Wisconsin Board of Directors, along with the Wisconsin State Fire Chiefs Association, Professional Fire Fighters of Wisconsin and Wisconsin EMS Association, is currently working with the National Association of State EMS Officials to have Wisconsin join a national effort to adopt legislation, called REPLICA, that would alleviate the problem with cross border ambulance personnel licensure.  Illinois is the only non National Registry state.  In addition, the state's fire and EMS stakeholder associations are coordinating efforts regarding cross border mutual aid legislation.  >> Click for a webcast interview on REPLICA.

  • Wednesday, May 20, 2015 1:35 PM | PAAW Administrator (Administrator)

    A federal prosecutor in Jacksonville has developed a legal strategy that could have hospitals across the country on the hook for billions of dollars in unnecessary ambulance services.

    U.S. Attorney A. Lee Bentley III said a group of Jacksonville hospitals has agreed to reimburse the federal government for ambulance companies’ inappropriate billing despite the hospitals not receiving direct financial gain.

    The legal strategy allows the government to sue because the hospitals were the cause of the fraudulent billing by calling the ambulance services to take patients from the hospital to their residence and provided the necessary forms to bill federal health care programs, according to the U.S. Attorney’s Office.

    The total amount of the settlement is about $7.5 million.

    The hospitals agreed to reimburse the government $6.25 million for non-emergency ambulance rides. An ambulance service agreed to pay $1.25 million.

    However, Baptist Medical Center officials believe the organization did nothing wrong and “fundamentally disagree” with the allegations.

    “The government’s position essentially forces hospitals to become knowledgeable about complicated federal regulations applicable to ambulance companies,” said director of public relations Cindy Hamilton. “It puts the focus on reimbursement, not patient care.”

    “The appropriate mode of transport should be determined by the attending physician, based on a professional assessment of the patient’s clinical needs,” she said.

    Baptist settled the lawsuit to avoid the inconvenience and expense of lengthy litigation, Hamilton said.

    The settlement does include language that the hospitals and ambulance companies do not admit fraudulently billing federal health care programs.

    At least one of the operators of an ambulance service in the lawsuit is calling the government’s actions a “federal money grab” that’s bankrupting companies nationwide.

    “We will continue to maintain to our dying breath that we are innocent,” said Michael Assaf, president of Liberty Ambulance. “It’s happening all over the nation. This is a federal money grab in our opinion.”

    He said he’s refuted every claim the federal government has presented to him. He said the federal prosecutor who is working these cases even told him that ambulance billing for federal health care programs is one of the most difficult systems to navigate.

    Recently, the U.S. attorney’s offices in South Carolina and New Jersey shut down about a dozen ambulance companies in those states with large settlement agreements.

    Liberty Ambulance is the only company involved in the lawsuit that hasn’t settled with the U.S. Attorney’s Office.

    The hospitals included in the lawsuit are: Baptist Medical Center Downtown, Baptist Medical Center South, Baptist Medical Center Beaches, Baptist Medical Center Nassau, Memorial Hospital Jacksonville, Orange Park Medical Center, Specialty Hospital Memorial Health, Lake City Medical Center and UF Health Jacksonville.

    St. Vincent’s Medical Center and the Mayo Clinic did not have the same problems with ambulance transport as the other Northeast Florida hospitals, according to the U.S. Attorney’s Office.

    The two largest, private ambulance companies in Jacksonville — Century Ambulance and Liberty Ambulance — also were sued. Century settled and agreed to pay $1.25 million over five years.

    John Glover, chief executive officer at Century Ambulance, said his company fully cooperated with the government during the investigation. He said Century is looking at this as a constructive process and company officials meet weekly with hospital officials to discuss how to make sure they are in compliance with federal health care program billing practices.

    “Health care fraud is a serious matter and it is not tolerated by Century, period,” he said. “We do business the right way.”

    Jason Mehta, an assistant U.S. attorney, began the federal investigation into Medicare fraud by Jacksonville ambulance companies in 2011 after a whistle-blower lawsuit was filed by Shawn Pelletier, an EMT since 1998 who worked for Century from 2004 to 2006 and Liberty from 2007 to 2009.

    Pelletier said he witnessed documents being falsified for the purpose of billing Medicare or Medicaid during his employment at both companies, according to the lawsuit.

    Mehta said as he began pulling information from the ambulance companies, he noticed the majority of the non-emergency ambulance rides originated from the hospitals. Most of those rides ended at a nursing home. He said the other most common transport from a hospital in an ambulance ended at the patients’ residences.

    The next most common destination was to another hospital, Mehta said.

    He said there are also reasons for a hospital to use an ambulance service to transport a patient home, but when he cross-referenced those rides with available medical records, the U.S. Attorney’s Office deemed the vast majority were not needed.

    Mehta said although the hospitals didn’t gain financially from billing Medicare, they did gain indirectly by removing patients who had already been treated, allowing for rooms to be filled quicker with new patients.

    Baptist countered that it is often faster to transport a patient by family, friend or taxi.

    The other hospitals also contend they did nothing wrong.

    “It is important to note that UF Health Jacksonville did not receive any payments for transportation or ambulance services and did not charge federal payers for any services, which were central to the lawsuit,” the hospital said. “UF Health Jacksonville only makes requests for transportation services. As a condition of the settlement, UF Health Jacksonville has not admitted to any wrongdoing or violation of applicable laws but has agreed to provide additional guidance and education to employees involved in requesting ambulance services.”

    HCA Healthcare owns four of the hospitals sued by the federal government — Memorial Hospital, Orange Park Medical Center, Specialty Hospital Memorial Health and Lake City Medical Center.

    “Our goal is to do what is best for our patients — including post-discharge transport, whether by ambulance or not,” spokeswoman Ilyssa Drumm said. “There are complex Medicare rules that govern the appropriateness of when ambulance companies may bill for such transport if the patient is deemed well enough to travel in a cab or van. This settlement addresses that issue for certain former patients, and we are pleased the matter is resolved.”

    Mehta said since the U.S. Attorney’s Office lawsuit became public, the expenses of ambulance transport has decreased by one-third in the Jacksonville area and many of the hospitals have began voucher programs for taxi services.

    Mehta said ambulance companies filing fraudulent claims is a nationwide issue. He said while federal health care program expenses are increasing, the rate at which ambulance transport expenses are increasing is about twice the rate of other expenses.

    In fact, this type of ambulance transport — a minimum of $150 per ride — cost the U.S. government $250 million during a six-month span in 2014, according to Mehta.

    Bentley, the U.S. attorney for the Middle District of Florida, said the total hospital liability could be in the billions as the statute of limitations for this type of crime goes back six years.

    Mehta described trying to fix the problem in arcade-style terms using Whack-a-Mole as an example.

    “You hit one and three more popped up,” he said about past investigations. “This has unplugged the machine.”

    Source:  Jacksonville.com, May 2, 2015

  • Monday, May 18, 2015 3:40 PM | PAAW Administrator (Administrator)

    This PAAW driven initiative simply awaits Governor Walker's signature

    A bill introduced by Rep. Paul Tittl and Sen. Sheila Harsdorf has passed both the Assembly and Senate, and is on its way to the Governor’s desk.  Once signed by Governor Walker, the new law would let the Department of Revenue apply its tax refund intercept program (TRIP) to debts owed to all Wisconsin ambulance services who wish to access it. 

    Essentially, DOR could reduce a person’s tax refund by the amount needed to cover theunpaid costs of those services as long as they were performed pursuant to a contract with a municipality or county and are in response to a 911 call in that area. TRIP does not, however, apply to patients with Medicare or Medicaid. 

    Rep. Paul Tittl, R-Manitowoc, proposed the bill, and, according to his office, it arose from complaints that some ambulance companies carry bad debt because when insurance carriers mail a check directly to the patient for the cost of their services, the money is not always used for its intended purpose in paying the ambulance bill.

    According to PAAW President Patrick Ryan, “Because of the efforts of PAAW, now all 911 ambulance providers can use TRIP as a means to collect on bad debt that continues to go unpaid by the patient for  vital services rendered to them. This is another tool to help insure the strength and vitality of EMS in Wisconsin”.

    The Professional Ambulance Association of Wisconsin has pursued TRIP legislation the past seven years, with the last two years showing the most promise in getting passed.  PAAW is represented by Michael Brozek with Midwest Strategies, a government relations firm in Madison.

    CBS News 58 in Milwaukee recently interviewed Bell Ambulance Operations Director Chris Anderson regarding TRIP.  Click the player below to watch.


  • Monday, May 18, 2015 12:38 PM | PAAW Administrator (Administrator)

    National EMS Week is May 17 to 23.  It is a great time to create community and department events and opportunities around EMS, and spotlight the people who deliver patient care and operate within the system.  National EMS Week is sponsored by the American College of Emergency Physicians and the National Association of EMTs.

    To coordinate the occasion, Governor Scott Walker has proclaimed Wisconsin EMS Week, May 17-23.  >> Click to download Governor Walker's Wisconsin EMS Week Proclamation

    The Wisconsin EMS Office issued a statement, "We would like to thank you for your partnership in the Wisconsin EMS System. Your contributions to the Wisconsin EMS System ensure the highest level and quality of pre-hospital emergency medical care in your communities throughout Wisconsin. As always, the EMS office and the Department of Health Services appreciates your commitment to EMS in Wisconsin and our continued partnership to make the system the best it can be."


  • Wednesday, May 06, 2015 3:36 PM | PAAW Administrator (Administrator)

    >> Click to listen now or go to http://tobtr.com/s/7522693

    Meet real life Firefighter Paramedic John Gage from EMERGENCY!  Learn why he believes the 1970s hit TV show was such a success - and why it's still referred to so often nearly 40 years after it first aired.  The NBC program was watched by 30 million viewers per episode for seven straight years from 1972 to 1979.

    The interview includes Pioneer of Paramedicine Dr. Eugene Nagel, Randolph Mantooth and Nancy McFarland.  They are responsible for the rise of Paramedics in the 1960s and 70s.  Find out what it means for us today and how this great EMS industry history has been archived!

    The 60 minute program was dedicated to discussing the start of Paramedic systems, those responsible for its rise in the 1960's and 70's, the determination and vision it took, and based on their experiences how they see the industry evolving into Community Paramedicine!

    (Picture insert:  Dr. Nagel and Randolph Mantooth on May 7, 2010 standing by the original Squad 51 used in the 1970's hit TV show EMERGENCY!  Nancy McFarland brought them together to record the early history of EMS)

    Randolph Mantooth is widely known for his role as Paramedic John Gage in the TV series EMERGENCY! -- the show that transformed America's perception and approach to emergency medical care in the 1970s and introduced millions to the word "paramedic" for the first time. Mr. Mantooth is a popular speaker at Fire and EMS events, and an advocate for firefighter health and safety.  His website is www.RandolphMantooth.com.

    Upcoming Wisconsin EMS Live show webcasts:

    >> May 12 HIPAA Compliance, Social Media and Employee Law.  Guest attorney Scott LeBlanc and Paralegal Carrie Noonan from Godfrey & Kahn Law Firm (Milwaukee and Madison offices).  Also, meet new nationally featured writer and Critical Care Paramedic from Gundersen Tri-State Ambulance Crystal Wallin, and discover more about her featured writings in her new blog, "Standby for Tones". 

    >> June 9 EMS Drugs:  The Chain of Custody, Diversion and Best Practices.  Guests: Drug Enforcement Agency (DEA) Wisconsin Supervisor Kathy Federico, Wisconsin Ambulance Inspector Paul Schilling, and Baraboo District Ambulance Chief Dana Sechler.

    More information at www.PAAW.us/wisconsinemslive


  • Tuesday, May 05, 2015 9:38 AM | PAAW Administrator (Administrator)

    The Wisconsin EMS Advisory Board announced it will have sub-committee elections.  Interested persons are encouraged to apply for committee positions by May 26, 2015.  Elections will take place at the June 3 EMS Advisory Board meeting at the Great Wolf Lodge in Wisconsin Dells.  All applicants are invited to address the EMS Advisory Board at the June 3 meeting. 

    Subcommittees are formed to address specific issues and develop recommendations for EMS Advisory Board consideration.  There are four subcommittees accepting applications:

    1. System Quality and Data
    2. EMS Education and Training
    3. EMS System Development and Management
    4. EMS Physician Advisory Committee

    All persons interested in serving on a subcommittee should submit their application (Form F-00568) to dhsemssmail@wisconsin.gov by Tuesday, May 26, 2015. For more information about the WI EMS Board information, please visit https://www.dhs.wisconsin.gov/ems/boards/index.htm.


  • Monday, May 04, 2015 9:20 AM | PAAW Administrator (Administrator)

    Within the past few weeks, the Professional Ambulance Association of Wisconsin began featuring  writings on its website by Gundersen Tri-State Ambulance employee and Critical Care Paramedic Crystal Wallin.

    According to PAAW Executive Director Joe Covelli, "We never considered a writers blog until PAAW board member and Gundersen Tri-State Ambulance Executive Director Tom Tornstrom shared the idea."  He added, "Tom shared a few of Crystal's writings with me.  She has the ability to put you, as the reader, right in the human experience as an EMT and patient caregiver - and the range of emotions the job and work life deliver." 


    Covelli shared Wallin's featured writings with EMS World Editorial Director Nancy Perry, who quickly agreed it is very good.  Perry offered Wallin space at EMSWorld.com for her writings and visibility to an audience of 50,000 online readers.  EMS World is a leading national EMS magazine and online publisher of EMS news, information and content.

    According to Wallin, "This is all so surreal".

    >> Click to review Wallin's featured blog, "Standby for Tones".


    (Picture insert:  Crystal Wallin, featured writer and Critical Care Paramedic at Gundersen Tri-State Ambulance, La Crosse.  Photo credit: Peter Thomson, La Crosse Tribune)

  • Tuesday, April 28, 2015 5:03 PM | PAAW Administrator (Administrator)

    MedEx, a Chicago-based provider of ambulance and telemedicine services announced it is rolling out 10 ambulances equipped with Google Glass, ChicagoInno reports. Utilizing Pristine’s EyeSight HIPAA compliant software, paramedics can now prepare emergency response for an incoming patient, document a call, or beam a remote specialist into the ambulance for a stroke consult in real time audio and video.

    MedEx Ambulance is the first in the nation to implement Google Glass in EMS and has been approved by the Department of Public Health in Illinois to leverage hands-free, voice-activated telemedicine to coordinate care in both emergent and non-emergent cases. The company has spent $250k over the past two years developing Glass pilot program at The Advocate Illinois Masonic Medical Center. MedEx plans to expand it to more area hospitals throughout the year. Additionally, the company recently added 10 critical-care ambulances, priced at $250,000 each outfitted with Wi-Fi hotspots that facilitate video transmission to hospitals.

    >> Click to watch video demonstration

    Source: Chicago Business/Hendershot/1/29/15


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